Dissh

Reviews of Dissh

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  Lana Absaliamova Added March 01, 2022

  ★ ★ ★ ★ ★
  Just wanted to say thank you to a lady who helped me locate the aisle set I was looking for. She went above and beyond, calling the stores for me, locating and putting on hold the items I needed, which Chermside store didn't have. An excellent service.
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  TheLauraWilde Added February 28, 2022

  ★ ☆ ☆ ☆ ☆
  Seriously terrible customer service. I think there was a nice person who worked there once upon a time but now the workers seem to have the better-than-everyone-else attitude that doesn't really help when it comes to making sales for the company that pays them. No one expects your staff to wait on them hand and foot, but a polite acknowledgement or "do you need a hand?" might help a customer out and lead to a sale. I ended up buying a dress elsewhere.
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  varrun prabhakar Added February 23, 2022

  ★ ☆ ☆ ☆ ☆
  My wife visited the store on Thursday and had the worst experience. She was not acknowledged when she entered the store and when she was looking around she wasn’t helped with accessing the trial room. It was still okay if this was a general behaviour of the person on her shift but it wasn’t. My wife wouldn’t say this casually but racism did reflect in this person’s behaviour as her conversation and her behaviour changed completely when other people entered the store. My wife left the store so disturbed by this person’s behaviour.
  
  I’m sure this isn’t reflective of the brand but bad/racist treatment anywhere must be called out.
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  Cindy Wang Added February 12, 2022

  ★ ☆ ☆ ☆ ☆
  Bad customer service. Staff are not patient when serve customers even not trying to help.
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  anyaa d Added February 01, 2022

  ★ ★ ☆ ☆ ☆
  Aside from the fact that this store is absolutely tiny and the selection is a only fraction of what it is on the website/other stores, the staff in this store are dishonest and unprofessional.
  After attempting to return a product, which should have been possible as per their returns policy on the website, they told me that they "didn't do that" and I could only have a credit note to use in-store or exchange directly that day. They made no great effort to help me choose anything, they just didn't want it to affect their KPIs.
  
  Thankfully Customer Service were more helpful and provided me with a refund, but only after a lot of back and forth that could have been avoided.

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